Associate I, Key Analyst - Open / Close (Qro.)

Ready to kickstart your IT career? We're looking for an IT Support Center Assistant who's eager to learn, loves solving problems, and wants to make a tangible impact by helping users navigate technology challenges every day. What will you do: Provide frontline support by responding to technical inquiries and resolving user issues promptly Work closely with technical teams to troubleshoot and escalate complex problems as needed Maintain detailed records of customer interactions, solutions, and f…