Call Center Team Lead – Healthcare, on site GDL

Intugo, in partnership with a foreign company specializing in healthcare contact center operations, patient scheduling, and revenue cycle management services, is looking for a Team Lead – Call Center to join its team. This position will be responsible for leading and supporting a team of patient scheduling and contact center associates, ensuring productivity, service quality, scheduling accuracy, and adherence to operational standards. The role focuses on team performance, coaching, patient exp…