Case Specialist - Customer Support

This role is a mix of customer service, case management, phone support, documentation, follow-up, email communication, school coordination, and invoice processing. Candidates should be comfortable working in a high-volume environment where accuracy, professionalism, and follow-through are very important. What the Day-to-Day Looks Like A typical day as a Voucher Specialist includes managing a large list of assigned cases and making sure each case is moving forward. Specialists spend a significan…