Customer Service / Logistic Manager

Manage customer orders from receipt through shipment, including order entry and updates in Sage 100. Communicate with U.S. customers about order status, product availability, shipping dates, and delivery issues. Coordinate with production and warehouse staff to prepare and ship orders on time. Work with the U.S. logistics provider, carriers, and customs partners to coordinate shipments and required documentation. Help ensure orders meet customer requirements for labeling, packaging, pallet prep…