Customer Service Representative (AMS 360) (BBS861)

We're looking for a Customer Service Representative with hands-on experience in AMS 360 to support an insurance-focused client operation. This is a client-facing role where accuracy, responsiveness, and system fluency matter. You will handle inbound customer inquiries, manage policy-related requests, and navigate AMS 360 to keep records accurate and service moving without delays. If you have worked in an insurance agency environment, know your way around AMS 360, and take pride in delivering cl…