Regional D&O Specialist, Americas

Regional D&O Specialist, Americas Mission: Manage and deliver a stable support service reducing the escalation volume in the region Keep level of a positive IT service survey higher than 90% Maintain the level of aged incidents affecting the business lower than 9% Tasks: Act to collaborate and lead initiatives/projects as part of the business demand. Accountable for the adherence of global processes in the region. Ensure the organization needs are aligned with the security policies and processe…