Technical Process Executive

Senior Technical Support Executive Provide 1 st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Available service hours: 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. Analyti…