Technical Support Team Lead (SaaS | SQL)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Team Lead (SaaS | SQL) based in Mexico. As a Technical Support Team Lead, you’ll lead a team of six technical support specialists responsible for a business-critical SaaS platform operating around the clock. You’ll combine people leadership with deep technical troubleshooting, serving as the primary escalation point before engineering. The role give…